Initial Disclosure Document

About Us

Bridle Vehicle Leasing is part of the Bridle Group and a trading name of Hanborough Enterprises Limited (‘the Company’, ‘Us’, ‘We’ or ‘Our’). Hanborough Enterprises Ltd is a company registered in England no 07216831 and our registered office is Jamesons House, Compton Way, Witney, Oxfordshire OX28 3AB. Our trading address is Tamarisk House, North Leigh Business Park, North Leigh, Witney, Oxfordshire OX29 6SW. Hanborough Enterprises Limited is regulated for consumer credit activities and insurance distribution by the Financial Conduct Authority. Our Firm Reference Number is 631448. You can check this information at www.fca.org.uk Hanborough Enterprises Limited is registered with the Information Commissioners Office for the processing of data under The Data Protection (Charges and Information) Regulations 2018. Our Data Protection Licence number is Z264186X. You can check this information at www.ico.org.uk Hanborough Enterprises Limited is a member of the British Vehicle Rental and Leasing Association and abide by their Code of Conduct. For further information visit www.bvrla.co.uk We are a broker and not a lender.  

Our Services

We are a vehicle finance broker and offer a range of vehicle finance products and services, provided by our panel of lenders from whom we may receive an introductory fee. We are not a funder or a lender. We only offer products from a limited number of insurers for: Combined Guaranteed Asset Protection and Return to Invoice Insurance - AutoProtect MBI Ltd Lease Guaranteed Asset Protection Insurance - AutoProtect MBI Ltd Paint and Bodywork Protection (SMART) Insurance - AutoProtect MBI Ltd Drive Elite and Commercial Protect 3 Warranty - AutoProtect MBI Ltd   We also offer Williams Synthetic Paint Protection which is not an insured product from Utimotive Ltd.  

General Data Protection Regulation

During the process of obtaining finance for your vehicle we will need to collect personal information from you and this will be passed on to one or more third party lenders to enable them to make a credit decision. We will also need to pass personal data to vehicle, insurance and maintenance suppliers following acceptance of finance and your order and within our company Group for reporting purposes. We will not disclose your personal details outside of this unless we have your express permission. For full details please see our Privacy Policy at www.bridlevehicleleasing.co.uk/privacy-policy  

Charges for our services

We do may a charge for the service that we provide:   New Orders We will charge an administration fee of £195.00 including VAT (£165.83 plus VAT) for our Brokering Services when you place an order.   Order Cancellation We will charge a cancellation fee of £600.00 including VAT (£500.00 plus VAT). If you are a regulated customer, you have the right to cancel the order within 14 days from the date of order without penalty in accordance with the Consumer Contracts Regulations. A cancellation received after 14 days will result in a cancellation fee.  Please note that the supplying dealer of the vehicle may also levy a cancellation charge and we will notify you of this within 2 working days of your cancellation.   Reschedules We will charge an administration fee of £114.00 including VAT (£95.00 plus VAT) for our services when we arrange a reschedule of your agreement. Please note that certain rules apply as to when a reschedule may take place and not all funders will reschedule an agreement. Please speak to us if this may be important to you.   Extensions We will charge an administration fee of £114.00 including VAT (£95.00 plus VAT) for arranging the extension of your agreement. Invoices in respect of our fees are payable within 7 days and may be made either online using a debit card or by direct bank transfer  

Complaints

Our Customers are extremely important to us and whilst we aim to provide a trouble free and excellent level of service, we know that sometimes things go wrong. If you have cause to complain, we take any complaint very seriously and promise to deal with it promptly, effectively and in a positive manner. A complaint may be made to any member of our staff who will record the following details on our Customer Complaint Record, and send you a copy of our full complaints procedure which may also be found on our website www.bridlevehicleleasing.co.uk/complaints-procedure: Name, Address, Telephone No. and Email Address (if appropriate) of the complainant Date of complaint Details of the complaint   You may notify us of your complaint by phone, by email or by writing to us: Bridle Vehicle Leasing Tamarisk House North Leigh Business Park North Leigh Witney Oxfordshire OX29 6SW   Please speak to us if you are unsure of the contents of this Initial Disclosure Document.