Step 1 - Decide
Decide on a vehicle and choose your finance option. If you’re unsure, simply call us and we can talk through your exact needs and requirements to provide information about the finance options that are available, and suggest vehicles which may be suitable for you.
Step 2 - Quotation
We’ll send you a formal quotation tailor made to your specific requirements. We will alter and amend the quotation until it is right for you.
Step 3 - Finance Application
If you’re happy with the quotation and are ready to proceed, we’ll ask you to complete an application form and provide any additional information that the finance company may need. We’ll submit this to the finance company and will let you know as soon as we receive a decision from them.
Step 4 - Vehicle Order
Once the finance has been approved, we’ll ask you to sign an order form for the vehicle. At that point we’ll give you an estimated delivery period.
Step 5 - Document Completion
We’ll arrange for the finance documentation to be issued to you for review and signature. For some customers, including private individuals, there’s a 14 day colling off period from when you sign the finance agreement. We’ll also issue you with an invoice for our administration fee.
Step 6 - Delivery
Once the vehicle arrives with the dealer and we are able to confirm that all the necessary paperwork is in place, we will arrange delivery to you.
Step 7 - During the Contract
If you have any questions during your contract, please call our friendly Customer Care Team who will be able to assist you.
Step 8 - End of Contract
We’ll contact you in advance of the contract termination to see what your plans are regarding a new vehicle and we’ll advise you of the funder’s collection process, as well as any potential charges for Fair Wear & Tear.
Please note, this is purely an overview and not an exhaustive process list.