Step-By-Step Guide

We’re here to help you through every step of the process making it as easy and hassle free as possible.




Step 1


Decide on a vehicle. If you know which vehicle you want, simply select your desired vehicle and options, choose your preferred period of agreement, annual mileage, rental profile and select if you want to exclude or include maintenance and send your enquiry through online or call us. If you need any changes to the web quote let us know and we’ll prepare a bespoke quotation for you. If you’re unsure of the vehicle that you want, simply call us and we can talk through to establish what your exact needs and requirements are before suggesting vehicles which may be suitable for you.






Step 2


Quotation. We’ll send you a formal quotation based on your specific requirements. This will detail the vehicle make, model and specification, any options that you choose, the type of agreement, the period of hire, the contracted mileage, the amount of the initial rental, the number and amount of the subsequent rentals and any additional known costs including the excess mileage charge if you exceed the contracted mileage and our administration fee. Please speak to us if you want to make any changes or have any questions – it’s important to us that you choose the right vehicle and the right contract and fully understand the practical and financial obligations





Step 3


If you’re happy with the quotation and are ready to proceed, we’ll ask you to complete an application form that we’ll submit to the finance company and an order form. We will need proof of your identity and may need proof of your address as part of our Know Your Customer process and as part of our fraud prevention. We’ll also assess your affordability based on the information that you provide about your income and outgoings. If you are a business we may ask for accounts. The finance company will perform a credit search which will leave a footprint on your credit file. They may ask for additional information from you. We’ll let you know as soon as we receive a decision from the funder.





Step 4


Once the finance has been approved, we’ll reconfirm the details with you and will then proceed to order the vehicle. At that point we’ll give you an estimated delivery date but please note that this may be subject to change and we won’t be able to confirm the actual delivery date until the vehicle is in stock with the dealer. We will, of course, update you with the progress





Step 5


We’ll arrange for the finance documentation to be issued to you for signature. Most of our funder partners accept e-signatures. You may need to provide any additional proofs required by the finance company which were subject to the finance approval. Please note that contracts for private individuals have a cooling off period. We’ll also issue you with an invoice for our fee which needs to be paid within 7 days and before we arrange delivery.






Step 6


When the vehicle arrives in to stock and we are able to confirm that all the necessary paperwork is in place we will arrange delivery to you. You will need accept delivery and inspect the vehicle. The initial rental payment will be taken by direct debit just before or just after delivery of the vehicle.